Frequently Asked Questions
» Can you provide all our web design and hosting services ?
Yes , we are your one stop company to provide all your web services. We can register your domain name - design your website - provide your web hosting and arrange your email accounts for you. Read more about our web design and hosting services
» How long before my website is finished ?
The timescale of building a website depends on many factors. Stectech is cooperating closely with clients while developing a website and much depends on the client. However, if you have a deadline fixed we respect your time. Epsilon Guarantees project delivery on time !
» When my website is finished can I expect technical support ?
we offer full technical support for a grace period of 30 days, so you can turn to us if any problem occurs. We also offer web maintenance service and that way keep your website up to date.
» Is there any training provided with the Epsilon Content Management System ?
Yes, if you need it. Our CMSs really are very easy to use and do have explanatory notes included where necessary. However if at any time you have any questions we are available at the end of the telephone to run through the procedures or answer any queries you may have
» Will my website be search engine friendly ?
We develop search engine friendly websites and this is an integral part of our services.
» What technologies you use when developing a website ?
» Can I keep track of my website visitors ?
yes, we provide a software which will keep you up to date with your website traffic. Also, we are providing market analysis and a report about search engine rankings
» How to update my website?
The update of your website depends on the amount of content and technical complexity. Now with Epsilon CMS you can update your website pages with the latest news, change your prices , add images and text whenever required and have control over your website editorial.
» Do you use Flash animation in your website design ?
Yes we do use flash as and when required. It is important to note that there are times when flash animations can be an asset but it would be unwise to use "flash" to create an entire website or even entire pages of your website as search engines are not able to read the content of flash and therefore any words used in animations will not be indexed by the search engines.
» Can I get e-mail with my website ?
Yes you can have unlimited email addressed. Look at our web hosting plans.
» If I use your web hosting & email facilities can you provide Spam filtering services ?
Yes we offer a great Spam Filtering Service.
» Can I register a domain name ?
Yes absolutely ! Domain registration is an important service we offer.You don't have to purchase other website design or web hosting services from us to use this service , although we hope that you will want to use us for all your web services
» How long will it take for my web hosting account to be set up ?
All web hosting accounts are activated in real time, 24 hours a day. We send your welcome email within ten seconds of your account being ordered !
» What exactly is Space and Bandwidth ?
Diskspace, also known as storing size, is the size on web server's hard disk occupied by your website. Our web hosting plan provides you an agreed amount of diskspace on our web server for storing your web pages ( 500 MB , 1000MB or Unlimited ) . Bandwidth or Transfer is the rate of transfer of your web data that your web host's server allows to send in a month. Our transfers are generally Unlimited.
» Can I have an e-commerce system for my website ?
Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe.
» How big will be the costs for developing a professional website ?
The costs depend on the content and the technical complexity. We develop custom websites and the cost depends on a client's requirements. Look at our website plans.
» How can I pay for my website hosting account or domain name ?
For web hosting accounts or website design our payment method is by direct debit.
» Do you guarantee that my site will always be available ?
We can say that our servers have had 99.9% up time for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very speedily.